Shipping policy

Shipping & Delivery Policy

At HNYBNY, we want your shopping experience to be simple from checkout to delivery.

Order Processing

Orders are processed within [1–3 business days] after payment confirmation.

Orders placed during weekends or public holidays may be processed on the next business day.

During high-demand periods, sale events or new collection launches, processing times may be slightly longer.

Delivery Time

Estimated delivery timelines are:

Standard Shipping: [1-10 business days]

Express Shipping: [1-5 business days]

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing your tracking details.

You can use the tracking link to follow your shipment.

Incorrect Address

Please make sure your shipping address and contact details are correct before completing your order.

HNYBNY may not be responsible for delays or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Orders

If your package appears delayed or has not arrived within the expected delivery window, please contact us at with your order number.

We will work with the relevant delivery partner to investigate the shipment.

International Shipping

For international orders, applicable customs duties, taxes or import charges may be payable by the customer unless specifically stated otherwise at checkout.

Customers are responsible for complying with local import regulations.

Contact

For shipping-related questions:

Email: Support@hnybny.in